Neostar EasyCap USB Video Capture Adaptor

Q: How do I get started?
A: Step 1: Install software supplied to your computer. Step 2: Connect 'Easy-Capture' to your VHS Recorder and computer (lead supplied). Step 3: Select, play and download your chosen video or camcorder tape. Step 4: Save to computer for copying to DVD or permanent storage.

Q: I have tried to install but keep getting a message say not compatible with microsoftlogo/testing. Will this cause problems with other software?
A: It will not cause problems with other software. All it means is the software hasn't been tested with Microsoft but is compatible with Windows.

Q: I have a 'mono' camcorder. Will the Easy Capture work with this or must I have a stereo camcorder?
A: Easy Capture can work with 'mono' camcorder. It does depend on what operation system you use; Windows XP is not a problem but if using Vista, when in preview there is no sound, but when you record you can get audio. Be sure to set the Audio Device to USB Audio Device.

Q: Can you see what you are recording?
A: It will have a small window on the top left corner off the screen to show what you are recording

Q: I have tried to load Easy Capture softwear but when I input the serial number on the back of the packet, it is apparently invalid. What do I do?
A. The following is the masterkey number which can be used: 729A2-8A000-05519918

Q: Can the EasyCap record audio tapes onto my computer?
A: It can because it is just an interface for audio and video inputs into the computer. BUT the software provided is for recording videos with audio on to the computer and not just solely audio. Unless you have sufficient audio software, which is for recording audio, and are confident in using the software and recording audio then it is not advised to use the Easy Capture for recording audio tapes.

Q: Can the Easy Capture be used to record videos from other devices such as a Sky box or straight from a televison, or anything along those lines?
A: Yes it can. As long as the device you wish to record from has the relevant outputs required (Red, White and Yellow phono video lead). These must be outputs and not inputs otherwise it will not work. Check in the devices manuel first to see whether the device has the outputs needed.

Q: Can I copy films onto my computer using the Easy Capture?
A: Yes you can only for personal use. It is piracy to copy a film and then sell or lend it to another person without permission to do so.

Q: Will the videos I record onto my computer take up much space?
A: Yes they will. Video files are large files. You can choose the quality of the video to save space on your computer. The lower the quality the smaller the file.

Q: How long will it take to record?
A: This is a real time capture device therefore it will take 3 hours to record a 3 hour tape, for example.

Q: How many hours of video tape for 1GB.
A: The space depends on which format and which size you choose. For example: in AVI format there is no compression, the size is largest, and therefore takes about 1gb for 10 minutes recording. However it only uses around 200mb if using mpeg format, and only about 30mb if using WMV format.

Q: Is the Easy Capture compatible with the old style video 8mm camcorders?
A: Yes it is if you have a connection lead. See question 1 for details.

Q: I am being asked to register the EasyCap online. What happens if I don't do this?