Unlike most dehumidifiers that are either heavy, noisy, expensive and cumbersome to move around, or small, lightweight, inexpensive but virtually ineffective, this feature-packed model from Neostar Electronics embraces all the very latest compressor-less green technology to provide a machine that’s not just high performance (removes up to 8 litres of moisture per day) but is also extremely lightweight, whisper quiet and portable (just 6kg and measures 50H x 35W x 18cmD).
It helps to eliminate damp, condensation and mildew which can all occur all-year round, plus, it even purifies the air you breathe, which is great for asthma and hayfever sufferers.
Q: Can I download instructions for this product?
A: Yes, you can download a PDF copy of the instructions for this product by
clicking here
Q: Is there a customer service phone number I can call for assistance?
A: The Neostar Electronics Customer Service number is 0871 590 5911
Q: What is the difference between a traditional dehumidifier with a compressor, and a one without (desiccant)?
A: Traditional dehumidifiers work on the refrigeration principle: air passes over a cold refrigerated coil, moisture condenses on the coil and drains into a container. The compressor-less (desiccant) adsorbent dehumidifiers such as this unit works on the principle of moist air being drawn into an adsorber - a rotating disc that’s impregnated with silica. A heating element applies heat to the adsorber, which heats the moisture to a high temperature - immediately condensing it to water which drains into a container. As it’s compressor-less it’s a greener technology and it’s quieter.
Q: What size is the water container?
A: It has a 2 litre container.
Q: How often will I need to empty the container?
A: This totally depends on the circumstances, but for ‘normal’ day-to-day use (i.e. where the dehumidifier is used in Auto Dry mode to maintain normal 55-60% room relative humidity levels) it will most likely need to be emptied once every two days. If however it’s being used in ‘Super-Dry’ (removes more moisture per day) mode in very damp conditions it will need to be emptied more often (remember it removes up to 8litres per day, which means it will need emptying 4 times per day). NOTE! This machine has continuous drain function (see below).
Q: What does Continuous Drain function mean?
A: You can remove the 2 litre water collection tank and attach the 2metre hose (included), or attach your own longer hose if needed, and simply position the end of the hose where you want the water to drain away and the dehumidifier will automatic maintain the desired humidity level – ideal for caravans, cellars, boats, garages).
