Contact Us

If you have any queries or would like to know more about one of our services, please check to see if we have answered your question in our FAQ's section.

If you wish to enquire about the status of an order you have placed, you can track your order by clicking on the ‘Track Order’ tab, inputting your order number (which can be found on your order confirmation email) and delivery postcode.

If you cannot find the answer to your query in either of these places, T2 Direct's customer services team are always on hand to provide support and assistance. Simply contact us by:

Email

Click here: enquiries@t2directltd.com to email your query to one of our customer services agents. We aim to answer all messages within 24 hours of receipt. Please note that any emails sent over a weekend will not be replied to until the next working day.

Telephone

Alternatively, you can call us on 0871 590 5900 (customer services) or 0871 590 5914 (orderline).
T2 Direct's call centre opening hours are 8am - 9pm Monday to Friday,
9am - 8pm Saturday and Sunday.